Bri C Consulting provides behavioral health organizations, clinic owners, PMHNPs, and treatment program operators with the clinical operations expertise and structured consulting support needed to build compliant, patient-centered programs built to last.
Serving Richmond, Virginia & behavioral health organizations nationwide via virtual consulting
From startup consulting to compliance readiness support, we offer hands-on guidance designed for the real complexity of behavioral health operations.
Structured workflows and protocols designed to support safe, efficient medication management across your program.
Learn More →Guided support for launching new behavioral health services — from concept to operational readiness.
Learn More →Evaluate, redesign, and strengthen the clinical workflows that drive patient outcomes and staff performance.
Learn More →Consulting designed to help identify gaps, strengthen documentation, and support preparation for licensing.
Learn More →Specialized consulting for partial hospitalization, intensive outpatient, and residential treatment programs.
Learn More →Custom policies and procedures developed to support regulatory alignment and operational clarity.
Learn More →Board-certified, licensed, and actively experienced in behavioral health, psychiatry, and substance abuse treatment. We consult from the inside out.
Every recommendation is designed with regulatory awareness and documentation standards in mind. We help you get ready — not just organized.
We go beyond advice. We help you build the actual workflows, policies, and structures that hold up under scrutiny and support sustainable scale.
Before working with Bri C Consulting, our documentation practices were inconsistent. After our engagement, we had a complete policies and procedures manual, updated templates, and a staff training framework. Our next licensing visit was our smoothest yet.
Brittany helped us launch our telehealth psychiatric practice from the ground up. She understood the clinical side, the operational side, and compliance requirements in a way no other consultant did. She saved us months of confusion.
Your first step is a free 20-minute discovery call. No pressure, no commitment — just clarity on what your program needs and how Bri C Consulting can help.
Book Your Free Discovery CallBrittany D. Chandler, MSN, RN, APRN, PMHNP-BC — Psychiatric Mental Health Nurse Practitioner & Behavioral Health Consultant
I know what it feels like to be in the room — the clinical room, the boardroom, and the break room where staff are burned out and documentation is piling up. I've built programs from scratch, managed complex medication workflows, supervised clinical teams, and sat at the table with licensing auditors.
I founded Bri C Consulting because behavioral health providers deserve more than generic templates and surface-level guidance. You are operating in one of the most complex, regulated, and emotionally demanding sectors in healthcare. Your systems should be built to match that reality.
My consulting work is shaped by more than a decade of direct experience in behavioral health, psychiatry, and substance abuse treatment — across inpatient, outpatient, residential, and telehealth settings. I've developed policies and procedures that hold up under licensing review and built medication management workflows that support both compliance and patient safety.
When you work with Bri C Consulting, you're not getting a consultant who learned behavioral health operations from the outside. You're getting a board-certified clinician who has operated within these systems, built them, improved them, and understands exactly what holds them together — and what causes them to break down.
Systems protect your patients. Systems protect your staff. Systems protect your license. That's what I build.
Schedule a ConsultationEvery service is tailored to your organization's specific needs, stage of development, and clinical environment. Custom quotes provided following an initial consultation.
Consulting designed to support the development and strengthening of psychiatric medication management programs. Includes workflow design, documentation standards, prescribing protocols, and operational structures to support compliant, efficient medication management services. Whether you are building a program from scratch or improving an existing one, this engagement helps create a system that supports both patient safety and clinical efficiency.
Investment: Custom quote after consultation.
Launching a behavioral health program requires more than a good clinical idea — it requires operational infrastructure. This consulting service guides founders and clinical leaders through the early-stage decisions, documentation requirements, workflow design, and systems that need to be in place before opening. From service design to operational readiness, this engagement supports a stronger, more sustainable launch.
Investment: Custom quote after consultation.
Clinical workflows directly impact patient care quality, staff efficiency, and compliance outcomes. This service provides a thorough review and redesign of your current clinical workflows — from intake and assessment through treatment planning, documentation, and discharge. Recommendations are practical, implementation-ready, and built around the real constraints of your organization.
Investment: Custom quote after consultation.
Specialty-level consulting for structured behavioral health treatment programs. This service addresses the unique regulatory, clinical, and operational requirements of PHP, IOP, and residential care — including census management workflows, group therapy documentation, level-of-care criteria, and interdisciplinary team coordination. Support is tailored to your specific program model and patient population.
Investment: Custom quote after consultation.
Well-developed policies and procedures are the foundation of a compliant behavioral health organization. This service provides a comprehensive review of your existing documentation — or supports development of new policies from the ground up — ensuring alignment with regulatory expectations, clinical standards, and day-to-day operational reality.
Investment: Custom quote after consultation.
Compliance preparation should not begin the week before a licensing visit. This consulting engagement provides ongoing support designed to help your organization identify gaps, strengthen documentation practices, and develop the internal processes that support regulatory readiness throughout the year. This service is structured to support — not replace — legal and regulatory counsel.
Investment: Custom quote after consultation.
Strong documentation is the backbone of both patient care continuity and regulatory compliance. This service provides a structured review of your clinical documentation practices — including assessment formats, treatment plans, progress notes, and discharge summaries — with feedback and recommendations designed to close gaps and raise documentation standards across your organization.
Investment: Custom quote after consultation.
Clinical quality starts with staff who understand what is expected of them and why. This service provides consulting support around staff training design, clinical supervision structures, and performance expectations within behavioral health settings. Engagements may include training framework development, supervision model design, and guidance on competency-based staff development approaches.
Investment: Custom quote after consultation.
Launching a private practice or telehealth behavioral health service is one of the most rewarding — and operationally complex — steps a clinician can take. This consulting service provides structured guidance through the decisions, systems, and operational setup needed to open confidently. Includes practice model design, workflow setup, documentation standards, and platform selection considerations.
Investment: Custom quote after consultation.
Clinical operations improvement consulting is designed for organizations that are running — but not running well. Whether it's workflow bottlenecks, documentation backlogs, communication gaps, or staff role confusion, this engagement provides an operational assessment and a structured improvement plan with actionable, prioritized recommendations.
Investment: Custom quote after consultation.
Developing a substance abuse or addiction treatment program requires a specialized understanding of both clinical best practices and regulatory requirements specific to this treatment domain. This service supports program design, documentation development, staffing model guidance, and operational framework development for substance abuse treatment services across levels of care.
Investment: Custom quote after consultation.
Some challenges require more than a one-time engagement. The monthly advisory consulting service provides ongoing access to strategic behavioral health and clinical operations guidance — including regular consulting sessions, as-needed question support, and proactive operational review. Designed for leaders who want an experienced clinical operator in their corner on an ongoing basis.
Investment: Monthly retainer — custom quote after consultation.
Scaling a behavioral health program without the right systems in place creates risk — clinical, operational, and regulatory. This consulting service supports organizations planning for growth by assessing current operational capacity, identifying the infrastructure needed to scale, and developing the systems and workflows that support sustainable expansion.
Investment: Custom quote after consultation.
Most programs only find out how they're doing during a licensing visit — by then, it's too late to course-correct without consequences. Bri C Consulting's clinical audit services bring structured, expert review to your organization on your schedule, not the regulator's.
Monthly Audit Program: A recurring, systematic review of your clinical documentation, workflows, and operational practices on a monthly basis. Each audit cycle produces a written findings report with prioritized action items, so your team always knows exactly where gaps exist and what to address next. Designed to catch problems early, maintain documentation standards between licensing cycles, and build a culture of ongoing clinical quality.
On-Demand / Spot Audits: Need an immediate review? On-demand audit engagements provide rapid, targeted assessment of a specific area — whether triggered by a staff concern, an upcoming visit, a new program launch, or a documentation red flag. Turnaround and scope are customized to the urgency and nature of the request.
Both audit formats are conducted by Brittany or her designated clinical team, bringing the same board-certified clinical expertise that informs all Bri C Consulting engagements. Audit findings are delivered in a clear, structured report — not a vague summary — so your leadership team can act immediately.
Investment: Monthly audit programs priced by program size and frequency. On-demand audits quoted by scope. Custom quote after consultation.
All consulting engagements begin with a complimentary 20-minute discovery call to assess your program's needs. Pricing is customized based on program complexity, scope, and timeline.
Every consulting engagement is tailored. These packages provide a framework — specific scope and investment are determined following a free discovery call.
Best For: Organizations or providers in the early stages of building, launching, or diagnosing a behavioral health program or service.
Best For: Established programs ready to make meaningful operational improvements, strengthen compliance practices, or prepare for a licensing visit.
Best For: Organizations launching a new program, undertaking a major operational overhaul, or seeking comprehensive compliance and clinical operations consulting.
Best For: Behavioral health leaders who want a consistent, expert clinical operations partner month over month.
All packages begin with a complimentary 20-minute discovery call. Brittany will assess your program's needs and recommend the most appropriate scope. No pressure, no commitment required from the discovery call.
What clients say about working with Brittany and Bri C Consulting.
Before working with Bri C Consulting, our documentation practices were inconsistent and our team didn't have a clear standard to follow. After our engagement with Brittany, we had a complete policies and procedures manual, updated documentation templates, and a staff training framework. Our next licensing visit was our smoothest yet.
Brittany helped us launch our telehealth psychiatric practice from the ground up. She understood the clinical side, the operational side, and the compliance requirements in a way that no other consultant we'd spoken with did. She saved us months of confusion and rework.
We were preparing for a major expansion — adding PHP and IOP services to our existing outpatient program. The operational complexity was overwhelming until we brought Bri C Consulting in. Brittany gave us a clear roadmap, built out our program documentation, and helped us understand what we needed to have in place before we opened. We launched on time.
What sets Brittany apart is that she has actually done this work. She's not guessing at what a medication management workflow should look like — she's built them. That made every recommendation she gave us immediately actionable and credible to our clinical team.
We engaged Bri C Consulting for compliance readiness support ahead of our annual licensing visit. The gap analysis she provided was thorough, specific, and — honestly — a little humbling. We had more work to do than we realized. But with her guidance, we addressed every gap before the visit. No corrective actions.
Bri C Consulting primarily serves behavioral health clinic owners, PMHNPs in private practice or launching a practice, substance abuse treatment programs, PHP/IOP/residential treatment providers, healthcare startups entering behavioral health, and mental health agencies strengthening their clinical infrastructure. If your organization operates in the behavioral health space and you're dealing with operational, compliance, or program development challenges, there is likely a service designed for your needs.
Brittany Chandler is not a business coach with a healthcare background — she is a board-certified Psychiatric Mental Health Nurse Practitioner with over a decade of direct experience building, managing, and operating behavioral health and substance abuse programs. Every recommendation comes from someone who has actually done the work: built the workflows, developed the policies, managed the staff, sat in front of licensing auditors, and kept programs running without corrective actions. That clinical depth is what makes the consulting different.
No. Bri C Consulting is based in Richmond, Virginia, but the majority of consulting services are available nationwide through virtual and remote consulting. If you are outside of Virginia, you can still access the full range of consulting services via video conferencing, phone, and secure digital communication platforms.
That's exactly what the free discovery call is for. During your complimentary 20-minute discovery call, Brittany will ask about your organization, your current challenges, your goals, and your timeline. From there, she will recommend the service or package scope that is the most appropriate fit. There is no pressure or commitment required from the discovery call.
No. Consulting services provided by Bri C Consulting are designed to support, strengthen, and help prepare your organization — not to guarantee specific regulatory, compliance, or licensure outcomes. Compliance outcomes are ultimately the responsibility of each individual organization and its leadership. Bri C Consulting provides operational and clinical guidance designed to help your organization move in the right direction. For legal compliance advice, please consult a qualified healthcare attorney.
The process begins with a free 20-minute discovery call to assess fit and scope. If we move forward, Brittany conducts an initial organizational assessment — reviewing your current documentation, workflows, programs, and challenges. Based on that assessment, she develops a customized consulting plan, delivers the engagement (which may include consulting sessions, written deliverables, workflow documents, policy development, and recommendations), and closes with a review session and implementation guidance. Timeline and process specifics are determined by the engagement scope.
Pricing at Bri C Consulting is custom-quoted for each engagement. There is no one-size-fits-all pricing because no two programs are in the same situation. Factors that influence pricing include the scope of services selected, program complexity, timeline, and deliverable type. After your discovery call, you will receive a custom proposal with a clear scope of work and investment summary. No hidden fees.
Yes — compliance readiness support is one of the core services offered. This includes reviewing your documentation, identifying operational and documentation gaps, and providing guidance on the areas that commonly receive attention during licensing reviews. This support is designed to help your organization feel prepared and organized. Organizations preparing for licensing visits should also work with qualified legal and regulatory advisors.
Yes. Staff training and clinical supervision support is an available service. This includes consulting around training framework design, staff development structures, and clinical supervision models. Specific scope is discussed during the engagement planning process.
Getting started is simple. Use the "Book a Consultation" button anywhere on this site to schedule your free 20-minute discovery call. You can also submit a contact form or email info@consultwithbri.com. From there, Brittany will respond within one to two business days to confirm your call and send any intake information needed.
Submit your inquiry through our Contact page or email info@consultwithbri.com. We respond within 1–2 business days.
Schedule your free 20-minute discovery call — no pressure, no commitment, just clarity on what your program needs.
Complete the short intake form below with your organization details and goals.
Brittany reviews your intake information before the call to make the most of your 20 minutes.
Share your challenges and goals. Get clarity on what your program actually needs.
Receive a tailored consulting recommendation and proposal within 2–3 business days.
Select a time slot below — you'll receive a confirmation email with everything you need.
Prefer to email directly? info@consultwithbri.com — we respond within 1–2 business days.
Whether you're ready to move forward or just exploring what consulting support might look like for your organization, we'd love to hear from you.
Every inquiry is personally reviewed by Brittany or her team. We respond to all inquiries within 1–2 business days. For time-sensitive needs, email us directly at info@consultwithbri.com.